As a Customer Success Manager you will be part of the commercial team in Berlin. You will liaise with both Sales and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization.
You will work closely with the most exciting brands in e-commerce using Nosto to make sure they receive a great service experience. You act as a consultant to the merchant, helping them optimize and improve performance and making sure best practices are followed. This includes hosting webinars, promoting Nosto at events and working closely with platform partners and other actors in the Nosto ecosystem.
What we offer:
Founded in Helsinki in 2011, Nosto enables online retailers to deliver their customers personalized online shopping experiences at every touch point, across every device. Over 25,000 ecommerce professionals in over 100 countries are using Nosto to grow their business and delight their customers. Nosto supports its retailers and delivers happy shopping experiences from its offices in Helsinki, New York, Los Angeles, London, Berlin, Stockholm and Paris. There is more than 100 of us now in the team, and we need help to continue our journey.