As a Customer Success Manager you will be part of the core technical team in Paris. You will liaise with both Sales and the Development Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and building Nosto into a global leader in personalization.
You will work closely with the merchants using Nosto to make sure all steps of the technical implementation are handled flawlessly. You act as a consultant to the merchant, making sure best practices are followed. This includes hosting webinars on Nosto and CRO, producing material on personalization and product improvement projects and providing technical support for customer’s tech teams.
You must be able to work with multinational and multicultural teams and customers based in multiple locations.
Responsibilities - what are you going to do:
Requirements - what we expect from you:
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The position will be filled as soon as the suitable candidate is found. In case Nosto sounds like your kind of a place, don’t hesitate to apply!
Founded in Helsinki in 2011, Nosto enables online retailers to deliver their customers personalized online shopping experiences at every touch point, across every device. Over 25,000 ecommerce professionals in over 100 countries are using Nosto to grow their business and delight their customers. Nosto supports its retailers and delivers happy shopping experiences from its offices in Helsinki, New York, Los Angeles, London, Berlin, Stockholm and Paris. There is more than 100 of us now in the team, and we need help to continue our journey.