Customer Success Specialist

Passionate about customers and making a change in the world? Join us!

As our Customer Success Specialist, you, together with the Customer Success team, will ensure top level customer satisfaction. Initially, you will ensure our existing customers obtain the full value of our solutions by being in close contact with them and guiding them towards optimal recruitment practices. At first your main focus will be in Finland but gradually also other countries, according to your desires and capabilities.

This is a full-time position that qualifies for full benefits and ownership opportunity. As our company is growing strongly, you have lots of opportunities for personal growth and career development.

"We believe that work should be much more than just work. "

We believe there is a dream job for everyone. In a typical recruitment process, 100 people apply, one is selected and 99 are left with nothing. Only one wins - Why not everyone? It’s no wonder that so many candidates end up hating the company and never apply again. We are changing this.

We created our company to bring the human touch back to recruitment. With Artificial Intelligence, we have made possible 100% personalised communication with every job candidate during and after recruitment. Our technology is by far the most advanced in the world. (See the linked video for more details.)

If you think that this sounds exciting and feel that we are speaking to your heart, read the rest of this job opening and apply.

We offer you a great opportunity to get hands-on startup experience and excel in a highly international and multicultural environment with huge growth potential. This is a demanding job where you will grow, learn and get opportunities for career development. We believe in co-creating and defining your final job description together to match your interests and qualifications in the best possible way. In that way, you will have an optimal opportunity to enjoy your work and learn on the job.

First application date:

What we need from you

  • Finnish
  • English
  • passion towards customers
  • excitement towards our one-family concept

What we would also like from you

  • consultative sales skills
  • some previous customer service experience
  • grit and perseverance
  • Procountor
  • self-starter
  • ability to work in fast-changing environment

In addition to being an awesome personality, you possess an exceptionally strong command of Finnish and English (both verbal and written). Any fluent / native knowledge of Swedish, Spanish, or other languages, as well as previous sales or recruiting experience, are considered an advantage. We would equally value an academic background (e.g. sales, management, strategy, marketing, IT, psychology, social sciences).

Benefits

As part of our one-family philosophy, your overall wellbeing is important to us. Being a fast-growing start-up, we may not be the highest salary payer in the market. In contrast, the attractively packaged opportunity for challenging responsibilities, performance based bonuses, ownership potential, flexible working hours and ways of working, as well as extended healthcare, for sure will contribute to your continuous motivation and personal growth. On top of all that, we have lots of fun!

Your location is also flexible but preferrably you live in the Finland metropolitan area.

TalentAdore

TalentAdore Ltd. is a game-changing company. Our Virtual Recruitment Assistant (VRA) is an amazing tool that touches people’s hearts. It integrates Applicant Tracking System, Artificial Intelligence (A.I.) based communication technologies and advanced automation. The VRA empowers you to give 100% personalised status updates and feedback messages to each job candidate -- individually and with no extra time. You can handle the entire recruitment process from job postings to hiring decisions and to measuring employer brand in real time, as well as building your own talent community. This unique solution is ideal for organisations that need to attract more top talent or avoid losing their candidates as customers. www.talentadore.com

Location: Kumitehtaankatu 5, 04260 Kerava

Apply now! We will fill the position as soon as we find the right candidate. We are excited to hear more about you - your values, future plans, willingness to grow, etc. For instance, it is OK if you have not yet finalised your studies, but are willing to take one year extensive learning period in a company - we will then help you finalise and can provide subjects for your thesis as well! If you already have senior experience, we welcome you as well.

We promise to treat each candidate with respect and care. We provide everyone with personal feedback and status updates about the progress.

Should you like to have further details about the job, feel free to contact Mari mari.ahava[at]talentadore.com and we will find time for a joint discussion!

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