Field Marketing Manager for UK

Join us to engage with the best and brightest customers focusing on CX and EX! We are now looking for Field Marketing Manager for the UK market. Location within the country will be determined by the right talent. 

Field Marketing Manager will play a key role, and will be responsible for researching, coordinating and managing demand generation initiatives and activities while supporting wider business objectives including brand awareness and retention, cross-sell and up-sell opportunities.

Your Responsibilities will include:

  • Work closely with the global team in Finland to formulate and deliver targeted marketing plans to support country strategy(s);
  • Design, create and execute tactical marketing plans and programs to drive lead generation and/or product/brand awareness for specific target audiences across HappyOrNot product portfolio;
  • Design/plan & execute demand generating initiatives
  • Develop digital marketing footprint and assets to support tactical marketing plans and programs such as social, content, PPC, Webinars etc.
  • Marketing automation campaign local language content creation
  • Report on the KPI’s identified in the marketing plan including campaign and business metrics;
  • Work with digital marketing platforms as needed, such as Google Analytics, Google Adwords, Social Media platforms, LinkedIn & Facebook;
  • Act as a point of contact for localization and translation (if needed) of marketing materials for internal & external use. Content may include videos, podcasts, sales presentation, fact sheets, emails, etc.;
  • Maintain budget reports that clearly detail all marketing expenses and report upwards;
  • Localization & execution of local programs to support specific regional go-to-market initiatives as required;
  • Event management including, where relevant, operational activities;
  • Sourcing, negotiating with, and manage vendors 

Success factors for the position:

Suitable candidates will have a degree level in a marketing, business or communications-related subject (preferably also CIM), and will be able to demonstrate the following:

  • Experience in both Online & Offline marketing tactics;
  • Experience in data segmentation – identifying the appropriate audience to target, ensure the right message is sent to the right audience;
  • Ability to set, monitor and achieve annual marketing plans and spend;
  • A proven ability to oversee all marketing, advertising, events, and promotional activities;
  • Ability to create and maintain relationships with international colleagues including sales teams;
  • Experience of managing multiple projects/events simultaneously;
  • Excellent organizational and time management skills;
  • Strong and proven ability to write and developing marketing and media materials with strong attention to detail;
  • Experience using Salesforce Pardot or similar automated marketing platform
  • Experience with Salesforce and Adobe Creative Suite
  • Ability to build trust, value others, communicate effectively, drive execution, foster innovation;
  • Ability to Focus on delivery to customers, collaborate with internal sales, solve problems creatively and demonstrate high integrity;
  • Ability to maintain professional internal and external relationships that meet company core values;
  • Proactively establish and maintain effective working team relationships with all support departments;
  • Willing and able to travel to local events in the market you support and potentially other countries too

Desired:

  • Good command of language(s) above and beyond the language of the country you support
  • Experience in customer experience for retail, travel & entertainment, food services or employee experience is a plus

What we offer: 

In return, we will offer you all the tools and support for enabling your success. You will get the chance to take your expertise to the next level in a growing, modern SAAS company on the way of conquering the customer and employee satisfaction markets worldwide. You have an opportunity to join the team behind the globally protected and awarded HappyOrNot service. We have an open, energetic, multi-cultural and positive working atmosphere with the best possible international clients and co-workers.

If you would ask our employees what they value the most in working with us, they’d talk to you about the career opportunities, flexibility with responsibility and genuine internationality.

Can you relate to and get inspired by our way of doing things? Our Cultural Cornerstones are the drivers in everything we do:

  •  Performance:  Winner’s attitude. By pursuing and rewarding outstanding performance, we help our customers improve theirs.

  • Value-Add: Customer first. We work towards increased value for our customers, company, and employees. The value we create for our customers helps them to create value for their customers.

  • Happiness: Every Smiley Counts. We take happiness seriously. Each of us is responsible for the happiness of our customers, our employees and ourselves.

HOW TO APPLY

Send your application via the application button and tell us briefly why you would be a good fit for us. Make sure you include your CV or a link to your portfolio. Please also include your salary request with the application. The position will be filled as soon as a suitable candidate is found so please apply as soon as possible. 

We will inform all the candidates by email or by phone about the screening process.

For further questions regarding the position, please contact careers@happy-or-not.com

We are a Finnish company, the HQ located in Tampere, Finland. We have offices in Amsterdam and in Florida, and employees in the UK, Germany, France, and Singapore.  We work together. When scaling up fast, sometimes the days can get pretty hectic, but we support each other and help to lighten up the busy days with good humor.

 

We are looking forward to your application!

First application date:
Employment type: full-time

HappyOrNot

We are the global leader in instant customer and employee satisfaction reporting with our innovative feedback smileys. We deliver our clients world-class service on time – without exceptions.

Our broad experience in both European and US markets has enabled us to gather an extensive worldwide market intelligence database. Thanks to our vast insight from various industries and several global industry leaders, we have a firm background to help you increase your customer and employee happiness.

Location: London
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