We have an exciting opportunity for an experienced OT and data professional in our EMEA Customer Services function in Jyväskylä, Finland. In this role your focus will be on building and delivering high quality, innovative and cost-effective OT infrastructure to support the customer operations across all locations in the EMEA region.
Planning and building the OT infrastructure
You will develop and implement OT infrastructure goals, plans and objectives that support Landis+Gyr vision and strategic development. You provide technical direction and support for Windows / Unix server environment via virtualization technologies and multiple storage platforms, whether they are cloud, hosted or on-premises deployments. You will also preserve assets by ensuring CMDB compliance, implementing disaster recovery, backup procedures and information security and control structures.
Ensuring efficient operations of OT infrastructure
Your responsibilities include monitoring the OT infrastructure performance via defined SLA’s and capacity. You manage OT vendor relationships including customer care, issue resolution, and product/release management, and provide advanced technical troubleshooting for applications and database systems with emphasis on root cause analysis in OT environment. You are also responsible for ensuring that on-premises system sizing for customer infrastructure is meeting the committed customer requirements.
OT strategy development
In this role you will develop and implement strategies for data and information architecture spanning the Service Operations. This includes e.g. Big Data, data mining, advanced analytics, business intelligence, information reporting and visualization, and cloud-based services.
You have already proven your skills as an experienced IT/OT system operation or maintenance professional, planning and building OT infrastructure. You have solid experience in various cloud technologies in practical level and you understand the difference between hosted and on-premises solutions. Working in a customer facing role is familiar to you and it is a big advantage if you have experience in operating in international, cross functional environment. As we work with many customer and stakeholders across countries it is important that you communicate fluently in English.
This is a great opportunity for you to join Landis+Gyr, who is at the forefront of a rapidly expanding field. At the same time, we have a longstanding history of success, as well as an established platform for making a difference. If you have a passion for working with multicultural expert teams and a collaborative approach to working, we would like you to join the Landis+Gyr team.
Meet the team — see what your future colleagues think of Landis+Gyr as an employer.
Location: Jyväskylä, Finland
For further information, please contact Juha Torstensson, firstname.lastname@example.org,
tel. +358 40 534 7815.
Please, submit your application and CV here at the latest on 29 Jan 2021.
Landis+Gyr is the leading global provider of integrated energy management solutions for the energy utility sector. We help our customers around the world to improve their energy efficiency and to manage energy better. Landis+Gyr operates worldwide and offers an international, inspiring work environment. Our Jyväskylä site is a global technology center for smart metering solutions and the hub of Nordic operations.