Summer Trainee, Customer operations

We are looking for enthusiastic and passionate trainees to join the revolution of how people work. Will you be the one working with us next summer? We offer challenging positions and a steep learning curve in a rapidly changing international environment. You will be working alongside passionate colleagues in a fast-paced and youthful working place. 


Our philosophy is that everyone should have responsibilities of their own, as well as routine-based tasks. As a trainee, this means you will have independent work tasks or projects in addition to the bread and butter tasks of the team. As a trainee you will play a key role in supporting your team as they strive to maintain the quality of work also in the summer time.  


The Customer Operations Team delivers exceptional service to our customers all around the globe! Versatile everyday tasks include order handling, production planning, logistics, invoicing and other customer related responsibilities and projects. In this team you will communicate with the entire Supply Chain function in Framery’s dynamic environment! Work days in the Customer Operation team are filled with versatile tasks as well as good laughs.


Daily job duties and responsibilities:

  • Entering Sales Orders and Spare Part Orders in ERP (Netsuite)
  • Coordinating delivery logistics (book freights and handle freight documentation)
  • Handling communication with customers in diverse matters (order confirmations, delivery schedules, shipment tracking etc.)
  • Sending out marketing materials
  • Handling claims
  • Invoicing
  • Processing improvement projects


What we need from you:

  • Customer service oriented attitude and enjoyment in talking to new people
  • Ability to adapt to a changing work environment and varying daily tasks
  • Proactive “self-starter” attitude with a “get it done” mentality
  • Organized style and strong communications skills
  • Fluency in English
  • Additional language skills are considered an advantage


Please send your application through the link below as soon as possible, as we will screen the applications during the recruitment period. Applications sent through the link will be added to our recruitment system, which is our primary channel for recruiting new co-workers. Please do not email the application. Please leave a transcript of your academic records as an additional appendix. 

We would hope that you could start working in May. The trainee position is a full time job for a fixed-term until the end of summer 2019.


Regarding any questions concerning additional information about the position or the recruitment process, please contact People & Culture Coordinator Matilda Hytönen (+358 40 7492955) by phone 14th of January, 1pm – 3 pm or 29th of January 9am – 11am. Please respect the contact time given.


The application period continues until the 10th of February. After that, we will take a look at all applications together with Team Leaders and invite the most potential candidates to our Trainee-night at our Headquarters on the 21st of February.


Are you excited? If you feel you want to be part of Framery’s amazing story don’t hesitate to apply for your dream summer job!



Summer job, summer work, customer service, kesätyö, kesätyöpaikka, asiakaspalvelu

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Employment type: Summer job


Happiness creates success. Framery creates happiness.

Framery was founded in 2010 and we are now helping hundreds of companies in over 60 different countries. Companies like Microsoft, Puma, Cloudera and Vodafone are using the Framery pods to unleash their full potential and improve their working habits. Our pods are a perfect place for people to have meetings, brainstorming sessions and important one-on-one conversations in private without disturbing the whole office – or the office disturbing them.

Whether you’re a small business or represent a global enterprise, we’ve got a fully customizable pod solution for you. When noise is reduced work becomes more efficient. Happier.

Location: Patamäenkatu 7 33900 Tampere
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