Lapland Staff is looking for Customer Service Elves for the Santa Claus Office in Rovaniemi for the autumn, Christmas and winter seasons 2024 – 2025.
FINNISH SPEAKING ONLY.
Welcome to join our Elf Team for Winter 2024-25!
Santa Claus Office is located in Santa Claus Village, in Rovaniemi, Lapland, Finland and is open every day of the year. Within the framework of the opening hours, the work shifts take place not only on weekdays but also on weekends and public holidays.
Your work as a Customer Service Elf is mainly customer service and sales work inside the Santa Claus Office as part of our Elf team. You will be an important part of making once-in-a-lifetime experiences come true for our visitors of all ages.
As a Customer Service Elf, you welcome our guests and guide them towards meeting Santa Claus, capture the meeting between guests and Santa, do sales work, and take care of the duties of the gift shop.
Santa Claus Office is mostly visited by international customers, with almost 500,000 guests per year, so fluent English is a prerequisite for this position. Other language skills are considered an advantage.
You do not need similar previous work experience. More important is that you wish to develop in your work and create a unique experience for our international customers of all ages. Before the employment starts, all the new Elves get training for the job. We expect a positive, cheerful, and customer service-oriented attitude from you.
What we expect from you:
What we offer you:
We are looking for people for various employment relationships for the fall, Christmas, and winter seasons. The duration of the contract is negotiable, the work will start on October 7th, 2024, at the earliest, and no later than 18th of November 2024. The employment will last either until the end of December 2024 or until 6.4.2025. Work shifts can also take place on weekends and public holidays.
The average minimum working time is 35 hours per week.
The employment relationship is a fixed-term seasonal contract according to the collective agreement in the program service sector. Hourly wage at least according to Collective Agreement of Adventure Services grade B, 10,00-12,90 € gross. Sundays and Finnish bank holidays are paid double.
Accommodation is usually organized in shared rooms, with a reasonable rent in comparison to the local price level.
We are a non-smoking working place.
The application period ends at the latest on 15.9.2024. Applications will be processed, and applicants hired already during the application period so apply soon!
For further information, please contact Head Elf Minttu Kariniemi-Aula minttu@santaclausoffice.com
Have a look also at our website https://santaclausoffice.com/
Read the job descriptions and the workday stories from HERE.
