Lapland Staff is looking for Customer Service Elves for Santa Claus Office in Rovaniemi for autumn, Christmas and winter seasons 2025–2026.  

At the moment we are only looking for applicants with fluent Finnish and locals with own accommodation.

Santa Claus Office is located in Santa Claus Village, in Rovaniemi, Lapland, Finland and is open every day of the year.

Work as a Customer Service Elf is mainly customer service and sales work inside the Santa Claus Office as part of our Elf team. Elves will be an important part of making once in a lifetime experiences come true for our visitors of all ages.   

A Customer Service Elf welcome our guests and guide them towards meeting Santa Claus, capture the meeting between guests and Santa, do sales work, and take care of the duties of the gift shop.  

Santa Claus Office is visited mostly by international customers, almost 600 000 guests per year, so fluent English is a prerequisite for this position. Other language skills are considered an advantage.   

Have a look also at our website https://santaclausoffice.com/ 

Read the job descriptions and the workday stories from HERE. 

In addition, please note that in order to work in Finland, an EU-citizenship/passport or valid working permit to Finland is required. 

Unfortunately, we are no longer able to accept applications from candidates who require a work permit for Finland. Due to our internal timelines as well as the processing times of the Finnish Immigration Service, we cannot guarantee that the permit would be approved in time.