
Conversational AI Architect (Helsinki or other)
We’re looking for a Conversational AI Architect for our Elisa Data & AI team.
Elisa Data & AI function is responsible for the development of large-scale analytics & AI systems to support various Elisa business needs. We value insights from data, are focused on learning how to support our customers better and want to enhance experiences in our customers’ everyday life.
About the job 💻
As an AI Architect, you stand at the crossroads of software architecture, data engineering, and data science. You have a strong understanding of software design principles and can design overarching architectures where algorithms integrate seamlessly into existing legacy systems or entirely new systems. You bring a broad understanding of various systems, development patterns, and the ability to align software architecture with business strategy.
You understand that you’re no longer just building software, but systems of software. You anticipate architectural challenges and embrace the complexity and uncertainty that come with defining success in such environments.
Your main projects would be designing and implementing various conversational AI prototypes and use cases at Elisa. This requires skills in networking and communication with key stakeholders, and solid technical hands-on experience with programming, data pipelines and cloud environments.
In this job, you can use your skills in a creative and versatile way right at the heart of our company. You will get a chance to make your own choices and align development work with your vision.
Location: Your future team members are working around Finland, team´s home base is at Helsinki, Pasila. This position can be located at any Elisa office in Finland with occasional travel to our HQ in Pasila. At this team we are following Elisa´s hybrid working policies.
What we expect from you?
- Degree in Computer Science, Data Science, Engineering, or a related field
- Solid knowledge of machine learning, deep learning, and data engineering principles
- Expertise in Generative AI, large language models (LLMs), and natural language processing (NLP)
- Proficiency in prompt engineering, model evaluation metrics, and human-AI collaboration
- Hands-on experience with cloud platforms (e.g. GCP, AWS, Azure) and containerization (e.g. Docker, Cloud Run, Kubernetes)
- Strong SQL skills and basic understanding of data warehousing and lakehouses (e.g. BigQuery)
- Previous professional experience developing Gen AI Chatbots and related guardrails
- Familiarity with MLOps and DevOps practices, including CI/CD pipelines for machine learning (e.g. Kubeflow Pipelines)
- Proven ability to design and lead software architectures
- Fluency in system architecture for AI applications including governance, reliability, and ethical considerations
- Relevant certificates (e.g. Google Professional Cloud Architect)
- A self-driven transparent and agile mindset and the ability to inspire others through your own actions and attitude
- Strong interpersonal skills and fluent proficiency in English
We offer you 🚀
- Impactful work – you have an opportunity to impact the everyday life of our customers through cutting-edge AI solutions
- A key role in shaping Elisa’s conversational AI vision – working on both strategic and hands-on initiatives that explore the boundaries of LLMs and real-world applications
- A chance to influence not just technology, but the direction of Elisa’s digital transformation and customer interaction strategy
- Friendly and highly skilled colleagues – we are a group of data engineers, architects, and data scientists who believe in sharing knowledge and solving complex problems together
- Continuous learning opportunities – internal and external training, certifications, tech talks, and participation in industry events
- Flexible work conditions – Elisa is known for its friendly laid-back culture where you have access to modern offices and tools that support deep focus as well as collaboration among colleagues
👉 Learn more about working at Elisa through our Development Community and career site!
Intrested? Apply below! Please note we will be in touch after the application period closes in the beginning of August.
The chosen candidate will undergo drug test and a security clearance vetting, which in turn requires having stayed in Finland for multiple years.
#MissionPossible
#Li-hybrid
Benefits
- 3 extra vacation days
- Personnel fund
- Occupational healthcare
- Company bike benefit
- Company car benefit
- Support for sports and culture services (Epassi)
- Lunch benefit (Epassi)
Elisa Oyj
Elisa is a pioneer in telecommunications and digital services, and technologies. We provide sustainable solutions for over 2.8 million consumer, corporate and public administration customers in our core markets of Finland and Estonia as well as in over 100 countries internationally. Today, Elisa employs more than 5,700 professionals in over 20 countries.
Elisians work every day to build a safe and sustainable digital environment for all of us. Our long-term sustainability work is also reflected in international assessments: Elisa is one of the 100 most sustainable companies in the world. You can read more about our sustainability work here!
