We are hiring Customer Service Assistants for Northern Lights Ranch, in Lapland, Finland.

Northern Lights Ranch is a unique boutique hotel situated in Finnish Lapland nearly 200 km North of Arctic Circle. As the name already suggests, Northern Lights Ranch is located at an ideal location for being able to see the Northern Lights. However, it is still close to the diverse range of other services and Arctic activities that travelers seek for as the distance to the ski resort of Levi is just 15 km and 30 km to Kittilä airport.

Northern Lights Ranch's international clientele consists primarily of individual leisure travelers as well as a variety of groups looking for once-in-a-lifetime experiences in an Arctic setting accompanied by top quality accommodation, restaurant and activity services. More information about the facilities and operations can be found online at www.theranch.fi

The guest accommodation at Northern Lights Ranch consists of 28 log cabins with huge windows and glass ceilings, with views of the surrounding nature and the northern sky. The cabins have Scandinavian design with great attention to detail to provide a truly unforgettable stay. 
In addition to the unique form of accommodation, the high-quality, atmospheric restaurant also serves as a venue for many private events, including weddings and group dinners in the winter season.
The ingredients for the menus and products are locally sourced and we take a lot of pride in preparing everything from scratch to finish by ourselves.
 

As a Customer Service Assistant, your tasks will include assisting in hotel and restaurant customer service—welcoming guests, guiding them to their units, carrying luggage, helping in the restaurant and kitchen (e.g., dishwashing and waiter assistant duties), and supporting housekeeping or maintenance if needed. A versatile and vital role!

Work is a part-time role, 2–4 days/week, mostly in the evening between 4:00–10:00 PM.
Shifts are about 4–6 hours, making this ideal for hospitality students or those considering a career in the field.
The job starts in November 2025 and continues until the end of the spring season 2026 (approximately until March–April).
 

We hope from you:

• Previous customer service experience and a positive attitude toward learning a wide range of tasks
• Flexibility for changing situations
• Strong customer service mindset and teamwork skills
• Fluent spoken English; other languages are a plus
• Hygiene and alcohol service certificates
• Driver’s license

We offer you:

• Experience serving international guests used to high-quality service
• Seasonal, part-time employment
• A versatile role in beautiful natural surroundings
• A warm team and fair employer who genuinely values your work
• Contract-based salary and the option for staff accommodation
   

Interested? Wonderful! We look forward to hearing from you.
Please send your application and CV including your salary request without delay.
Kindly include contact details of a reference, thank you!

Note that applications are reviewed during the application period and the role will be filled as soon as the right candidate is found.

Recruitment is carried out together with the Lapland-based recruitment company Nordic Career.
The selected person will be directly employed by Northern Lights Ranch.

For more information, contact:
Heidi-Maria Viitanen, tel. +358 50 4797570, heidi-maria.viitanen@career.fi
Minna Mantovaara, tel. +358 50 548 2448, minna.mantovaara@career.fi