Customer Service Coordinator, Wipak Japan
We are looking for a Customer Service Coordinator to join our team at Wipak Japan in Yokohama.
As a Customer Service Coordinator your key responsibilities include customer order handling, SAP transactions, inventory management, purchasing from overseas plants, delivery coordination, and communication with logistics and import partners. As part of a small local team, you will be involved in the broader process of connecting our customers, overseas plants, logistics partners and warehouses, helping ensure that products reach customers smoothly.
Wipak is a global company headquartered in Finland and hence, this role also offers the opportunity to work regularly with international colleagues, build on your existing experience, and broaden your future career opportunities in a global business environment. This position is permanent and full-time, with working hours between 9:00 to 18:00.
We are looking for someone who:
Has experience in sales administration, order management and/or customer service
Has experience in using ERP systems in own work (preferably SAP)
Understands the bases of logistics, import/export or inventory management
Thrives working in an international setting and with international colleagues in English
Enjoys working flexibly and collaboratively in a small team
The role is well suited for both early-career professionals eager to learn and more experienced experts.
What are we offering:
- a permanent and full-time employment located in Yokohama
- opportunity to build your existing experiece in a versatile role and global business environment
- A motivating compensation determined based on the requirements of the position, as well as the candidate's qualifications, skills, and experience.
- Holidays that include Saturdays, Sundays, national holidays, New Year holidays, and annual paid vacation.
Does this opportunity peek your interest?
If this opportunity interests you, we would be pleased to hear from you the latest on 30th of November 2026. Please provide your CV and cover letter including your salary expectations. Applications will be reviewed on a rolling basis, and the position may be filled before the application deadline.
For further information, please contact Kenji Yamajo, Sales Manager, via phone +81 8035308952 or via email kenji.yamajo@wipak.com.
Wipak Group
Why to join us?
Wipak Group is an innovative pioneer in the flexible packaging industry. We create protection that matters. Our packaging keeps food fresh, safeguards medical products, and helps protect the planet through recyclable solutions. We are committed to leading in sustainability, reducing our environmental impact and cutting the carbon footprint of our packaging by 50 percent by 2030.
We operate according to our values Trust, Together, Winnovation, and Future across our production sites and sales offices in Europe and Asia. Wipak Group is part of Wihuri. Wihuri is one of Finland's largest family-owned companies. Wihuri has three business areas: packaging, grocery wholesale and technical trade.
Empower your future with Wipak, where innovation and collaboration come together to create a sustainable tomorrow, one packaging solution at a time. Join our global team, where your ideas are valued, your growth is supported, and your work has an impact. Be part of our collaborative community, where your safety and well-being aren't just valued – they stand as the core of our culture.
Come as you are. Contribute. Belong.
