Customer Support Specialists to our Torun office

Our Customer Service Unit is now looking for two Support Specialists to join our great team. The position includes B2B customer service via email, ticketing system, and phone. The work includes some shift work outside normal office hours. We help our customers with questions related to using our products and guide them in error situations. We work closely with our product development, platform, and professional services teams.

Joining us in this role is a good move for you if you already have some experience of working in customer service, (long enough to know, that you really enjoy it) and you are interested in working in the fast-evolving world of international fintech. You will have colleagues in Poland and in Finland.

First application date:
Employment type: Fulltime

Who we are looking for

  • You have some experience/understanding of financial processes (f.ex. payments, bookkeeping, accounting).
  • You have experience in working with a ticketing system and you are happy working on the phone with customers.
  • You are a team player and you learn new things quickly.
  • You are not afraid of taking a leap, or even failing – but you learn from mistakes you make.
  • You are fluent in English, both written and spoken.
  • German language skills are a huge advantage, also knowledge of any Nordic languages is considered a plus.
  • You have a desire to go deeper into customer service and learn constantly more about the products you support.

Also, it is a clear advantage, If you have any experience or knowledge in working with our products, like Cash Management (in the past known as OpusCapita Cash Management)

If you are a match, let us know right away!

Nomentia

Nomentia is home to +120 professionals working to provide the world with the best cash management solutions. Currently our HQ is in Espoo, Finland, and we have offices globally in Stockholm, Tampere, Torun, and Chandigarh.

We have been in business for over 30 years, so in Nomentia you find both the solid experience and stable growing business mixed with the latest technologies and our cutting-edge ambition to be the best in our industry. Over 2000 companies in Europe are using our products and solutions worldwide and we are known for being both reliable in our delivery and innovative in our approach. Now we are aiming to go global and this is where you come in.

Location: Linnoitustie 6

OUR VALUES

We deliver what we promise.

We win together.

We take pride and delight in what we do.

We build success from health and happiness.

Address on map

Are you sure you want to withdraw this application?

Saving changes
Saving changes
Saved!