Documentation and Learning Specialist

 

Framery is constantly beating the odds in the soundproof pod industry. It all started with Framery, and the Finnish success story continues with the next generation of phone booths, Framery One, the world’s first connected acoustic pod. 

 

Along with ensuring that the magic in soundproof pods happens in the future, we want to guarantee that our customers get the best possible service and support in the format of documentation and learning material, too. That is why we are seeking an innovative and energetic Documentation and Learning Specialist to join our team in Tampere. If you think that being part of an ambitious growth company that continuously strives for the best and has an employee-centered culture is something for you, please read on. 

In this role your home will be the Product Content & Learning team and you will work closely with Framery’s R&D and Sales function, and your most important stakeholders externally are installers and dealers worldwide. 

 

Key responsibilities in this role are: 

  • Subject matter expert in how each task is described and illustrated in documentation and learning material
  • Support in documentation process in document verification
  • Learning material portfolio planning and prioritization for service partners
  • Learning material content planning and coordination of suppliers
  • Systems key user and participant support in LMS (Learning Management System)

 

This role will suit you, if you have a technical and pedagogical approach to your tasks and  you want to stay on the cutting edge of learning development. You have the willingness to develop, learn and evolve both your job and yourself continuously and you are ready to make decisions where needed. We are looking for a team player with a proactive and independent working style, but who is ready to ask for colleagues’ help and provide a helping hand for others when needed. 

 

To succeed in this role you have:

  • Bachelor's degree from a relevant field
  • Experience in learning material creation and/or experience in technical writing or information architecture
  • Experience in E-learning material creation and revision
  • Understanding of structured documentation and its processes (DITA)
  • Fluent skills in technical English, written and oral
  • Good communication and cooperation skills

 

What’s in it for you? 

This is a great opportunity to join a great growth story in an ambitious yet joyful working culture. As experts in happy workplaces, we take the well-being of our employees very seriously. Framerians come first and customers are very close second. Meet some of the Framerians via exploring their stories and learn more about what makes us Framery on our Career site

We’d love to hear from you! In your application, tell us about your experience, your motivation to apply, and what you would bring with you to Framery. Please send your application with your salary request through as soon as possible, but latest on the 2nd of February 2022. If you have any questions related to the position or working at Framery, please call our Team Lead, Product Content and Learning, Katri Paavilainen during the following times:

  • 19th of January between 10.00 and 11.00
  • 28th of January between 13.00 and 14.00

 

 

Apply between and
Employment type: Permanent, full-time

Framery

Framery – Serious about happiness.

Happiness is the reason why Framery exists and is at the heart of everything we do. Our products including pods, phone booths and soundproof private spaces solve noise and privacy issues in open offices, making employees happier and more productive, and saving time, space and money. Today over 40% of Forbes top 100 companies have happier workplaces because of Framery Pods, and the number is growing fast.

Location: Patamäenkatu 7 33900 Tampere
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