At Elisa Industriq IT, we are building a global IT organization to support our business worldwide. This is an exciting time to join us—our transformation brings opportunities to grow, learn, and make a real impact. If you’re passionate about technology and thrive in a dynamic environment, we want you on our team. 

Role Overview 

We are looking for a skilled, proactive, and customer-focused IT Support Specialist to provide hands-on support and ensure smooth IT operations across our offices. In this role, you'll be the go-to expert for internal users, ensuring high-quality service and supporting the tools and systems that keep our business running globally. 

Key Responsibilities 

• Deliver first- and second-line support for hardware, software, and network issues. 

• Support and administer Microsoft 365 (M365) services, including Teams and SharePoint. 

• Handle office IT support, including meeting room equipment and peripherals. 

• Install, configure, and maintain laptops and other devices for new and existing employees. 

• Troubleshoot and support Windows, macOS, and Linux environments. 

• Assist with user account management and access control. 

• Collaborate on IT projects and contribute to global initiatives 

• Document solutions and maintain accurate records in the ticketing system. 

Qualifications 

• Proven experience in IT support or a similar role. 

• Strong knowledge of Windows, macOS, and Linux operating systems. 

• Experience with M365 administration and related tools. 

• Familiarity with networking concepts and troubleshooting. 

• Excellent problem-solving and communication skills. 

• Ability to work independently and as part of a global team. 

• Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus. 

• Strong communication skills in English (written and spoken). 

Why Join Us? 

At Elisa Industriq, we value innovation, collaboration, and empowering our people. As part of our IT team, you’ll join a culture that encourages curiosity and creative problem-solving. You’ll work alongside talented colleagues in a dynamic, global environment, supporting the technology that drives our business forward. When you start, we provide a structured onboarding program to help you quickly understand our systems, processes, and people—so you can make an impact from day one. 

Interested? Apply today and join us in shaping the future of IT at Elisa Industriq! 

(Note the final candidate will undergo a background check.)