Hybrid, Kraków

We’re looking for Master Data Team Leader for Amer Sports office in Kraków

Amer Sports is a global collective of iconic sports and outdoor brands, powered by a community of people who share a passion for authenticity, impact, and excellence. We bring together leading brands, talented teams, and a culture built on collaboration. 

As part of the newly established Master Data team, the Master Data Team Leader is responsible for the daily operations and performance of the master data team. The role focuses on leading and developing people, ensuring service delivery in line with agreed KPIs and SLAs, safeguarding data quality in day-to-day execution, and continuously seeking improvements and automation opportunities in manual activities.

What you will be doing:

Operations & service delivery

• Manage day-to-day operations of the master data team, ensuring timely and accurate creation, maintenance, and deactivation of master data records (e.g., chart of accounts, cost centers, vendor and customer data, fixed assets, retail stores).
• Ensure requests are processed in line with agreed SLAs, quality standards, and internal control requirements.
• Organize and prioritize the team's daily workload, managing volumes, backlogs, and peak periods (e.g., month-end and year-end close).
• Act as first point of escalation for operational issues and coordinate their resolution with stakeholders.
• Ensure adherence to data governance policies, standards, and procedures.

People management

• Lead, coach, and develop a team of master data specialists; conduct regular 1:1s, feedback sessions, and annual/mid-year performance reviews.
• Set clear individual objectives aligned with team KPIs and monitor progress throughout the year, address underperformance in line with company processes.
• Manage the full employee lifecycle: recruitment, onboarding, development, career pathing, succession planning, and retention; monitor and act on attrition and engagement results.
• Manage capacity planning, work allocation, holiday/absence coverage, and cross-training to ensure business continuity.
• Recognize and reward performance; build an engaged, collaborative team culture.
• Handle team administration: approval of timesheets, absences, and overtime, and ensure team compliance with company policies and the code of conduct.

Team routines & daily management

• Run daily huddles and regular team meetings; maintain visual management boards (workload, KPIs, issues) to steer daily performance.
• Cascade organizational communications and changes to the team and gather feedback upward.

KPI & performance management

• Define, track, and report operational KPIs (e.g., turnaround time, data quality/accuracy rate, request volumes, SLA compliance, first-time-right).
• Prepare and present regular performance dashboards and operational reviews for the stakeholders.
• Analyze KPI trends and root causes of errors or delays and implement corrective actions.

Continuous improvement & automation

• Proactively identify manual, repetitive, and error-prone activities within master data processes and drive their simplification, standardization, or automation.
• Lead or support improvement initiatives (e.g., workflow tools, RPA, mass-upload solutions, validation rules) from idea through implementation.
• Measure and report efficiency gains from improvement initiatives (time saved, error reduction).
• Collaborate with IT, process owners, and global business units on system enhancements and testing (e.g., SAP, OneStream, Ariba).
• Promote a continuous improvement mindset within the team.

Knowledge management & business continuity

• Own and keep up to date all process documentation in cooperation with MDM Expert (SOPs/DTPs, work instructions, process maps).
• Maintain the team's skills/training matrix and ensure cross-training coverage for all critical activities.
• Develop and test the team's business continuity plan (BCP).

Stakeholder & customer management

• Act as the operational point of contact for local finance teams, business units, and other GBS towers; hold regular service review calls.
• Monitor customer satisfaction and complaints; ensure timely follow-up and resolution.
• Support internal and external audits by providing evidence of controls, process documentation, and data quality checks.

Transitions & projects

• Support migrations/transitions of new master data activities into the team, including knowledge transfer, documentation, and stabilization.
• Represent the team in projects (system implementations, process changes, organizational initiatives) and coordinate testing efforts (e.g., UAT).

What you need to succeed:

Skills and Experience 

• 3-5 years of experience in master data, finance operations, or shared services, including at least 1-2 years of experience leading or coordinating a team.
• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Good working knowledge of ERP systems (SAP ECC, SAP S/4) and master data objects and processes.
• Proven people management or team coordination skills in an operational environment (SSC/GBS experience is an advantage).
• Strong KPI/SLA orientation and experience with operational reporting and dashboards (e.g., Excel, Power BI).
• Demonstrated track record in process improvement and automation of manual activities (Lean, RPA, workflow tools).
• Strong communication and stakeholder management skills; fluent English.
• Understanding of internal controls, data quality, and audit requirements.

Competencies 

• People leadership: motivating, coaching, and developing others; giving constructive feedback.
• Decision-making and problem-solving under time pressure; sound prioritization.
• Conflict resolution and resilience in a high-volume operational environment.
• Customer and service orientation; ownership and accountability.
• Change agility: leading the team through system, process, and organizational changes.

What’s in it for you

At Amer Sports, you’ll be part of a global community of people who care about what they do and how they do it. Across our teams and brands, we are driven by ambition, collaboration, and a shared purpose of elevating the world through sport.

• Employee product benefits: Enjoy access to employee discounts on quality products from our iconic brands.
• Global collaboration: Work with diverse, international teams and collaborate across brands, functions, and markets, learning from different perspectives along the way.
• Access to a global network of leading brands: Work within a global collective of iconic sports and outdoor brands, gaining exposure to different businesses, perspectives, and opportunities across Amer Sports.
• We’re in the game together: Join a culture built on trust, support, and shared responsibility, where progress is achieved together and success is celebrated as a team.
• Purpose‑driven environment: Be part of work that supports healthier, more active lives through our iconic sports and outdoor brands.
• Small teams, real impact: Contribute in small, trusted teams within a global company, where your ideas matter and your work can create real impact.
• Excellence in how we work: Join an environment where quality, innovation, and continuous improvement matter, and where people are encouraged to raise the bar in how work is done.
• Ambitious career development: Develop your skills through meaningful work, new challenges, and collaboration with experienced colleagues.
• Modern technologies and ways of working: Be part of teams that work with modern technologies and continuously evolve how we build, operate, and improve our digital solutions.
• Finance: As a member of our Finance team, you’ll work at the core of a global business, driving transformation, supporting growth, and shaping the future of finance across iconic sports and outdoor brands—all within a dynamic, fast-evolving environment.

What to expect from the recruitment process

1. CV screening: Every CV is reviewed by a human.
2. Phone screening: A conversation with Amer Sports’ Recruiter to discuss the role, our organization, and your expectations.
3. Interviews: 2 rounds, including interviews with the hiring manager and prospective team.
4. Feedback and decision: We aim to provide feedback throughout the process.

Interested?

Please submit your application via the application form latest on. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com (HR). Apply and join us in striving for excellence at each step!

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