Partner Support Coordinator – Central USA

 

Do you want to work toward creating better and happier workplaces? Would you like to join our journey to conquer the world with phone booths?

 

We are looking for an English-speaking Partner Support Coordinator to strengthen our Partner Support team. The team strives to provide an excellent customer experience to all Framery customers and support the Framery Sales team. The role will be based in the Central USA and will be conducted remotely. You will report to the Partner Support Team Lead in Finland.

 

Main responsibilities in this role:

  • Entering Sales Orders and Spare Part Orders in ERP (NetSuite)
  • Sales support
  • Handling communication with customers in diverse matters (order confirmations, shipment tracking, claims and spare parts)
  • Helping to coordinate delivery logistics 
  • Contribute to project development
  • Internal communication throughout the entire organization

 

Our ideal candidate would have:

  • Interest to offer a world class partner experience 
  • Ability to adapt new information and ability to utilize it 
  • Ability to adapt to a dynamic working environment and varying daily tasks
  • Ability to travel from time to time
  • Proactive “self-starter” attitude with a “get it done” mentality
  • Organized working style and strong communications skills
  • Fluency in English. Other languages are considered as a huge benefit
  • Understanding of supply chain is considered an advantage
  • Master’s or Bachelor’s degree in a relevant field.

 

We offer a once-in-a-lifetime chance to join an amazing growth story in an ambitious but joyful working culture. As experts in happy workplaces, we take the well-being of our employees very seriously. Framerians come first and customers are a very close second. Join the phone booth revolution now – you won’t regret it!

Meet some of our Framerians through their stories and read more about our working culture!

 

Please send your application with a salary wish through the link "Apply for this position" found in this page as soon as possible, but latest on the 17th of October 2021.

Applications sent through the link will be added to our recruitment system, which is our primary channel for recruiting new co-workers. Please do not email the application.

For more information on this opportunity contact Partner Support Team Lead, Hilkka Hakkarainen by e-mail:  hilkka.hakkarainen@frameryacoustics.com.

 

 

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Framery

Framery – Serious about happiness.

Happiness is the reason why Framery exists and is at the heart of everything we do. Our products including pods, phone booths and soundproof private spaces solve noise and privacy issues in open offices, making employees happier and more productive, and saving time, space and money. Today over 40% of Forbes top 100 companies have happier workplaces because of Framery Pods, and the number is growing fast.

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