Partner Support Coordinator – Singapore

Do you want to work toward creating better and happier workplaces? Would you like to join our journey to conquer the world with phone booths?

We are looking for an English-speaking Partner Support Coordinator to strengthen our Partner Support team. The team strives to provide an excellent customer experience to all Framery customers and support Framery Sales team. The role will be based in Singapore and you will report to Partner Support Team Lead based in Finland.

 

Main responsibilities in this role:

  • Entering Sales Orders and Spare Part Orders in ERP (NetSuite)
  • Handling communication with customers in diverse matters (order confirmations,
    shipment tracking, claims and spare parts)
  • Coordinate delivery logistics
  • Processing improvement projects
  • Internal communication throughout the whole factory

 

Our ideal candidate would have:

  • Customer service oriented attitude and enjoyment in talking to new people
  • Ability to adapt new information and ability to utilize it 
  • Ability to adapt to a changing work environment and varying daily tasks
  • Proactive “self-starter” attitude with a “get it done” mentality
  • Organized working style and strong communications skills
  • Fluency in English
  • Fluency in English and Chinese. Additional langauge skills are considered advantage
  • Understanding of global logistics and supply chain is considered advantage.
  • Customer service oriented attitude and enjoyment in talking to new people

 

We offer a once-in-a-lifetime chance to join an amazing growth story in an ambitious but joyful working culture. As experts in happy workplaces, we take the well-being of our employees very seriously. Framerians come first and customers are a very close second. Join the phone booth revolution now – you won’t regret it!

Meet some of our Framerians through their stories and read more about our working culture!

Please send your application with a salary wish through the link "Apply for this position" found in this page as soon as possible, but latest on the 26th of October 2021. Applications sent through the link will be added to our recruitment system, which is our primary channel for recruiting new co-workers. Please do not email the application.

For more information on this opportunity contact Team Lead, Partner Support Rita Jokinen by e-mail: rita.jokinen@frameryacoustics.com.

 

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Employment type: permanent, full time

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