Remote/Hybrid, Kraków

B2B contract | Full-time | Hybrid or Remote work with occasional visiting our office in Kraków

Amer Sports Global Business Services is seeking an ambitious ServiceNow Architect to join our team of talented professionals who share a deep passion for IT technology and a relentless focus on delivering outstanding customer experience.

In this strategic role, you will own the design and architecture of the ServiceNow platform, ensuring scalable, secure, and sustainable solutions. You'll play a vital part in shaping the platform’s roadmap, guiding development teams, and implementing best practices aligned with ITIL standards and business objectives.

If you are passionate about crafting robust enterprise solutions and want to leave a lasting impact across a global organization, this is the role for you.

What you will be doing:

• Architecture & Strategy: Design and lead scalable technical solutions on the ServiceNow platform that align with strategic business goals.
• Technical Leadership: Provide architectural guidance and expertise to development teams across modules like ITSM, ITOM, and CSM.
• Security & Compliance: Ensure adherence to security standards, regulatory requirements, and platform best practices.
• Development Oversight: Review enhancements, estimate stories, and advise/define in technical steps for implementation.
• Advanced Configuration: Create and maintain server-side scripts, ACLs, Business Rules, UI Actions, and UI Policies.
• Integrations: Develop and manage integrations with systems such as SAP, Jira, and LDAP.
• Platform Maintenance: Manage platform updates and perform instance cloning.
• Stakeholder Engagement: Collaborate with platform owner and business stakeholders to gather requirements and deliver tailored solutions.
• Continuous Improvement: Stay current with ServiceNow advancements, integrating new features and modules to support evolving business needs.

What you need to succeed:

• 5+ years of hands-on experience with ServiceNow, including at least 2 years being in a technical architecture/design domain.
• Deep understanding of ServiceNow capabilities, solutions, and implementation methodologies.
• Strong organizational and communication skills with the ability to manage complex information effectively.
• Solid knowledge of ITIL framework and service management concepts.
• Experience in scripting, workflow configuration, and integration design.
• Fluent in English (written and spoken).
• Proactive, self-driven approach with a continuous learning mindset.

What’s in it for you:

With us, you’ll inspire others to embrace the joy of sports while connecting with a global network of passionate individuals. We foster a dynamic and supportive culture that empowers you to innovate, grow professionally, and pursue your passion for both sports and the outdoors.

• Meaningful projects: Contribute to interesting projects with dedicated teams, making a real impact and driving positive change.
• Boundless growth opportunities: Work with global teams of industry leaders on cutting-edge projects, pushing the boundaries of innovation while contributing to responsible practices.
• Compact teams, big impact: Experience the trust and responsibility that come with working in our team setup within a global company, where your contributions truly matter.
• Collaborative excellence: Join teams obsessed with design, innovation, and excellence, collaborating with exciting global partners.
• World-leading brands: Engage with our iconic sport and outdoor brands that help people reconnect with themselves and nature.
• Shared passion for sports and the outdoors: Fuel your passion for sports and outdoor activities, inspired by our athletes, products, and the pride we take in our work.
• Authentic community: Be part of a culture that values authenticity and fosters trust within a global community.
• Global collaboration: Collaborate with diverse teams from across the world, sharing perspectives and driving collective success.
• Collective success: Push each other to reach full potential, celebrate wins together, and enjoy a workplace that feels like a community.
• IT: At Amer Sports, IT professionals have the chance to work on cutting-edge projects and implement advanced technologies, driving progress in a globally recognized company with prestigious brands.

Our Candidate-Centric Hiring Process:

At Amer Sports, we strive to make our hiring process seamless and engaging. Every CV is reviewed by real people, not AI, so your application receives the attention it deserves. Here’s what you can expect:

1. Phone Screening
2. Interview with Hiring Manager
3. Technical Interview
4. Final interview
5. Feedback & Decision

Apply now!

Please submit your application exclusively via the application form. CVs sent by email will not be considered or processed.

If you have any questions or need clarification at any stage of the application process or during your journey with us, please don't hesitate to reach out to talentacquisition@amersports.com. We're here to provide you with the support and information you need to make your experience with Amer Sports as smooth and enjoyable as possible. Your success and satisfaction are our top priorities, and we're always here to assist you!