We are looking for a Telecom Engineer or Cloud Engineer to join Elisa Polystar as a Configuration & Support Specialist

Elisa Polystar, a subsidiary of Elisa Plc, focuses on Customer Experience Management, Analytics, and Automation. We are now recruiting a Configuration & Support Specialist with a passion for telecom and a curiosity for cloud-native technologies.

As a Configuration & Support Specialist, you'll work on:

• Setting up services for new clients and expanding existing ones.
• Providing stellar technical support and resolving incidents.
• Contributing to and leading projects when needed.
• Supporting deployments in cloud environments and containerized platforms.

Key Responsibilities:

• System configuration of monitoring and OSS products.
• Integration with third-party tools and cloud-native services.
• Technical troubleshooting and documentation.
• Implementing software updates, reviewing system performance, and optimizing deployments.
• Customer communication and reporting.

About You:

• Experience in mobile networks or IT in a technical role.
• Team player with a positive attitude.
• Project management skills or willingness to run projects without prior experience is a big plus.
• Eager to learn continuously, especially in cloud and container technologies.
• Proficient in English language (B2 or higher).

Technical Skills:

• Knowledge of mobile networks, data and telephone protocols, and Linux.
• Familiarity with IP networks, MySQL & SQL, and scripting is a plus.
• Exposure to cloud platforms (e.g., AWS, Azure, GCP) and container orchestration (e.g., Kubernetes, Docker) is highly valued.

Why Join Us?

At our company, we value innovation, collaboration, and empowering our people. You’ll be part of a services team that encourages curiosity and creativity, working alongside talented colleagues in a vibrant, dynamic industry. Altogether we are 300 people strong in 20 different countries. We provide a structured introduction to ensure you grasp our solutions and clients before starting.

In Poland we are over 20 expert strong. We have an office in Wroclaw. Flexible remote work is possible.

Interested? We look forward to hearing from you!

Note that the final candidate will be subject to a background check.