User Researcher

Sanoma Pro is aiming to strengthen its Insight team with a

User Researcher

Understanding customers is essential in creating winning learning materials and solutions. You will fulfill an important role of collecting, refining, and communicating customer insights. Your main responsibility is managing qualitative research activities at Sanoma Pro.

 

Key job responsibilities

You will be conducting qualitative and quantitative research projects, applying interviews, surveys, focus groups, and field studies among other methods. This implies creating hypotheses, setting research objectives, reaching unbiased conclusions, discovering common themes & trends, and evaluating designed concepts with users and Sanoma representatives.

You’ll support user-centered culture within Sanoma and facilitate collaboration with several stakeholders, acting as a mediator between content creation and digital development. Ensuring timely delivery of results between these activities is of essence.

You will carry out research activities both in Finland and in Sweden, in Finnish, Swedish, and English. You will work in Sanoma Pro’s Insight team, but collaborate with Sanoma Pro’s local teams, Sanoma Utbildning’s Insight team, as well as Sanoma Learning’s international user research team.

Besides doing the actual research, you’ll take part in developing the Insight team’s research methods and other ways of working at Sanoma Pro.

 

Job requirements

  • A degree or relevant background in market/user research
  • 3+ years of experience with both qualitative and quantitative user research, with the emphasis on qualitative
  • Experience in facilitating ideation workshops and taking part in concepting projects
  • Excellent communication, documentation, and presentation skills & a proactive make-it-happen attitude
  • Ability to work independently as well as collaboratively
  • Attention to detail, meeting the deadlines
  • Fluent in Finnish, Swedish, and English
  • Ambition around the future of K-12 education

 

We can offer you an interesting position in educational publishing industry which is evolving fast. You’ll take part in and contribute to a committed community aiming at creating winning learning materials and solutions for current and future generations.

Interested? Fill in the online application with your salary request by 5.2.2023. For more information about the position, please contact Sanoma Pro’s Lead Insight Manager, Santtu Toivonen (tel. +358 40 530 9901).

 

Apply between and
Employment type: Vakituinen

Benefits

  • Lounasetu
  • Puhelinetu
  • Henkilökunta-alennukset Sanoman tuotteista
  • Työterveyshuolto
  • Sairaan lapsen hoitopalvelu
  • Kerho- ja virkistystoiminta
  • Työsuhdepolkupyörä
  • Liikunta- ja kulttuurisetelit

Sanoma Pro

Sanoma Pro on Suomen suurin oppimateriaalikustantaja. Teemme innostavia ja pedagogisesti laadukkaita painettuja ja digitaalisia oppimateriaaleja sekä palveluita, jotka auttavat lapsia ja nuoria saavuttamaan parhaat mahdolliset oppimisen tulokset. Leikillisen oppimisen kuluttajabrändi Oppi&ilo ja TutorHousen opetuspalvelut kuuluvat myös liiketoimintaamme. Meillä työskentelee noin 200 ammattilaista.

Olemme osa Sanoma-konsernin Learning-yritysryhmää, joka on oppimateriaalien ja oppimisen palveluiden edelläkävijä Euroopassa. Muodostamme yhdessä ruotsalaisen Sanoma Utbildning kanssa Sanoma Learningin Nordic-alueen, joka tekee yhteistyötä konserniin kuuluvan oppimisalustayhtiö itslearningin kanssa Pohjoismaissa.

Location: Porkkalankatu 20 A, Helsinki

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User Researcher

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