Are you looking for a new opportunity to use your expertise in the field of customer experience and sales discovery in digital channels? Do you enjoy developing digital customer experience, driving growth through web and its analytics and using the latest marketing and sales technologies as well as user studies together with your team? Would you like to work in an inspiring community driving sustainable future at the cutting edge of science and technology?
VTT is one of the leading applied research organisations in Europe. What unites us are curiosity, a passion for learning and a purpose: to solve the biggest challenges of our time and turn them into sustainable growth and well-being. Our cross-disciplinary community of over 2000 brilliant minds is focused on creating impact through science-based innovation. Get to know us further by exploring VTT’s research infra at VTT World.
We are now looking for Web Concept and Experience Manager to join our Digital CX and Sales Discovery team.
As a Web Concept and Experience Manager, your key goals are improving and optimising user experience in our digital channels such as our website and virtual space and supporting sales by optimising lead generation from these channels. You will share insights with key stakeholders and experts to continuously improve the online content. In this position, you will have an essential role in managing and improving VTT’s online presence and connecting new and existing customers with our vast expertise. Supported by talented colleagues and partners, you will lead the development of our online channels. The location of the position is in Espoo, Tampere or Oulu.
Our team, Digital CX and Sales Discovery, works on creating user centric digital customer experience that activates customers and finds the highest quality leads for our sales. We drive digital growth by transforming VTT’s digital presence and customer experience, by finding and building the most suitable new customer relationships for impactful collaboration and by marketing and sales automation and data and insights. In addition to this role and being the product owner for our web services, our team members are product owners for marketing automation and CRM.
To succeed in the role, we expect you to have:
You enjoy working with colleagues in marketing and sales to improve lead generation and overall sales performance. You understand the characteristics and importance of data, quality content and design best practices. You are highly interested in up-and-coming intelligent automation technologies for web, accessibility requirements as well as different AR / VR / XR opportunities.
Apply now and join our community of brilliant minds!
Please send your CV and application with your salary request via our recruitment system as soon as possible but at the latest by 23 January 2022. We will process applications as they come in, and fill in the position as soon as we find the right candidate.
For further information, please contact Team Leader Hanna Holm, firstname.lastname@example.org, +358 40 560 2626.
We look forward to hearing from you!
VTT is a visionary research, development and innovation partner. We drive sustainable growth and tackle the biggest global challenges of our time and turn them into growth opportunities. We go beyond the obvious to help the society and companies to grow through technological innovations. We have over 75 years of experience of top-level research and science-based results. VTT´s turnover and other operating income is 258 M€. VTT is at the sweet spot where innovation and business come together.
VTT – beyond the obvious.